My Tiny Troop will do its utmost to deliver the outfits/orders as soon as possible. Our ready outfits are usually shipped within 7-10 working days, whereas, our pre-order/customised outfits are shipped within 10-15 working days. We can often ship your order earlier.
If you are in a hurry to receive the order, please do let us know by sending an email at firstname.lastname@example.org so that we can provide you with the best possible service.
You can cancel your order within 24 hours of placing order. Cancellation of order cannot be done after that as everything is made to order.
Our “100% Customer Satisfaction Program” allows for easy returns and refunds for:
1. Products that you received in the “Damaged/Defective/Broken” condition.
2. Products not as per description/photo on the website.
3. There will be “No Exchange/Return & No Refund” for Products purchased under any Offer / Discount / Sale whatsoever.
Please Note: Amount will be refunded to your bank account only in case of damaged/defective product.
1. By sending email on email@example.com with images of broken/defective/damaged products within 1 day of delivery.
- Please mention your order number in the email/WhatsApp (99405 86955) with photograph.
- Product must be Unused / Unwashed and with all the labels and tags intact.
- If this condition is not fulfilled then the amount will not be refunded and product will be sent back to customer.
2. If customer wants to return, the dress has to be couriered on this address – 30, West Kalmandapam Road, Royapuram, Chennai – 600013
Shipping (₹ 100) & Return Courier Charge will not be Refunded On Refund Amount.
₹ 100 Processing and handling charges will be deducted from return orders.
Note : Return courier cost will have to bare by customer.
We have a detailed information in our sizing guide. Each brand may vary slightly, so we recommend you to check our brand’s sizing guide before placing an order. Our products generally fit very true to size.
We carry a limited number of pieces for each product, be it basic or festive. We, as a brad, focus more on customization and hence you can contact us whenever you want any baby wear customised.
Yes, we do customise kids clothing. You can either send us a mail on firstname.lastname@example.org or DM us on Facebook or Instagram.
Along with kids clothing, we customise outfits for the entire family. You can twin with your little ones.
Thank you for liking our products. We love to read your feedback and certainly love seeing your cute ones in My Tiny Troop kids clothing.
You can either write to us at email@example.com or send us some lovely pictures of your little ones wearing My Tiny Troop outfit on Facebook or Instagram. You can also let us know by commenting on our pictures and tagging us on your stories. You can find our social media links at the end of this page.
Not yet. We are still working on it.
However, you can DM us on Facebook & Instagram or check out our website to shop and customise your kids clothing.
We are happy to let you know that we don’t charge any shipping/delivery cost.
Our merchandise starts at 0 months and goes up to 12 years. This includes all kinds of kids clothing, be it casual, basic or festive wear. You can also customise those outfits for the entire family.
Please check our size guide for more details.
Yes, you have to log in to place an order.
Yes, you can. Just send an email at firstname.lastname@example.org. We will update you on the pick up as soon as possible.
Well, it’s very simple. You can exchange or return your order by logging in your account.
If you choose to exchange your product, the shipping time would be the same as mentioned above.
Yes, we do. Shipping charges are applicable.
Just send an email at email@example.com. We will get in touch with you soon.
Yes! Once you place your order, just send us an email at firstname.lastname@example.org to let us know the lovely message.
Just follow our page on Instagram and Facebook, and we will keep you updated.
My Tiny Troop can be contacted in several ways. You can get in touch with us:
- Send us an email at email@example.com
- DM us on Facebook or Instagram